Privacy Policy

01 Introduction

phbet.ph is committed to protecting the privacy and security of every player who uses our platform. We understand that when you share your personal information with us — whether during registration, account verification, or day-to-day use of our services — you are placing your trust in us. We take that responsibility seriously.

This Policy applies to all personal data collected through the phbet.ph website, mobile platform, and any related services or communications. It covers data collected directly from you, data generated through your use of our platform, and data received from third parties in connection with your account.

By registering an account or continuing to use the phbet.ph platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal information as described herein. If you do not agree with this Policy, please discontinue use of the platform and contact us to request account closure.

02 Information We Collect

phbet.ph collects personal information that is necessary to provide our services, comply with legal and regulatory obligations, and maintain the security and integrity of our platform. The categories of information we collect include:

2.1 Information You Provide Directly

• Registration Data: Full legal name, date of birth, gender, nationality, residential address (including city — e.g., Manila, Cebu, Davao, Quezon City, Makati), email address, and mobile number.
• Identity Verification (KYC): Government-issued identification documents such as Philippine passport, driver's license, SSS/UMID card, or PhilSys National ID; proof of address; and proof of payment method ownership.
• Financial Information: Payment method details (e.g., GCash account number, PayMaya account, BPI or BDO bank account details, Metrobank account) used for deposits and withdrawals. We do not store full card numbers or banking credentials.
• Communications: Messages, emails, and chat transcripts exchanged with our customer support team.
• Responsible Gaming Preferences: Self-exclusion requests, deposit limits, session limits, and other responsible gaming settings you configure.

2.2 Information Collected Automatically

• Device & Technical Data: IP address, device type, operating system, browser type and version, screen resolution, and unique device identifiers.
• Usage Data: Pages visited, games played, session duration, click patterns, search queries within the platform, and features accessed.
• Transaction Data: Deposit and withdrawal history, bet history, game results, bonus usage, and account balance changes.
• Location Data: General geographic location derived from your IP address, used to verify eligibility and comply with jurisdictional restrictions.

2.3 Information from Third Parties

We may receive personal information about you from third-party identity verification providers, payment processors, fraud prevention services, and regulatory databases, where permitted by applicable law and necessary for the operation of our services.

03 How We Use Your Data

phbet.ph uses your personal information for the following purposes:

04 Legal Basis for Processing

phbet.ph processes your personal data on the following legal grounds, as recognized under the Data Privacy Act of 2012 and its Implementing Rules and Regulations:

• Consent: Where you have given us your explicit consent to process your data for a specific purpose, such as receiving marketing communications.
• Contractual Necessity: Where processing is necessary to perform our obligations under the Terms & Conditions you have agreed to, including providing gaming services and processing financial transactions.
• Legal Obligation: Where processing is required to comply with applicable Philippine laws and regulations, including KYC/AML requirements and regulatory reporting obligations.
• Legitimate Interests: Where processing is necessary for our legitimate business interests, such as fraud prevention, platform security, and service improvement, provided these interests are not overridden by your rights and freedoms.

05 Data Sharing & Disclosure

phbet.ph does not sell, rent, or trade your personal information to third parties. We may share your data only in the following limited circumstances:

5.1 Service Providers

We engage trusted third-party service providers to assist in operating our platform, including payment processors (e.g., GCash, PayMaya, BPI, BDO), identity verification providers, cloud hosting services, customer support platforms, and analytics providers. These providers are contractually bound to process your data only on our instructions and in accordance with applicable data protection laws.

5.2 Regulatory & Legal Authorities

We may disclose your personal information to Philippine government agencies, regulatory bodies, law enforcement authorities, or courts where required by law, court order, or regulatory directive. This includes disclosures required under anti-money laundering regulations and gaming regulatory requirements.

5.3 Business Transfers

In the event of a merger, acquisition, restructuring, or sale of all or part of phbet.ph's business, your personal data may be transferred to the relevant successor entity. We will notify you of any such transfer and ensure that your data continues to be protected in accordance with this Policy.

5.4 With Your Consent

We may share your data with third parties in other circumstances where you have given your explicit prior consent to such sharing.

06 Cookies & Tracking Technologies

phbet.ph uses cookies and similar tracking technologies to enhance your experience on our platform, analyze usage patterns, and deliver relevant content. The types of cookies we use include:

• Essential Cookies: Required for the platform to function correctly, including maintaining your login session and remembering your security preferences. These cannot be disabled.
• Performance Cookies: Used to collect anonymized data about how players use the platform, helping us identify areas for improvement.
• Functional Cookies: Used to remember your preferences, such as language settings and display options, to provide a more personalized experience.
• Marketing Cookies: Used to deliver relevant promotional content and measure the effectiveness of our marketing campaigns. These are only set with your consent.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the phbet.ph platform. For more information on managing cookies, refer to your browser's help documentation.

07 Data Retention

phbet.ph retains your personal data for as long as is necessary to fulfill the purposes for which it was collected, comply with legal and regulatory obligations, resolve disputes, and enforce our agreements. The following general retention periods apply:

• Account Data: Retained for the duration of your account and for a minimum of five (5) years following account closure, in accordance with applicable anti-money laundering regulations.
• Transaction Records: Retained for a minimum of five (5) years from the date of the transaction, as required by Philippine financial regulations.
• KYC Documents: Retained for a minimum of five (5) years following account closure or the completion of the relevant transaction.
• Customer Support Records: Retained for three (3) years from the date of the last interaction.
• Marketing Data: Retained until you withdraw your consent or request deletion, subject to any overriding legal retention requirements.

When your personal data is no longer required, we will securely delete or anonymize it in accordance with our data disposal procedures.

08 Data Security

phbet.ph implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. Our security measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and our servers.
• Encryption of sensitive data at rest, including financial information and identity documents.
• Multi-factor authentication options for account access.
• Regular security audits, vulnerability assessments, and penetration testing.
• Strict access controls ensuring that only authorized personnel can access personal data, on a need-to-know basis.
• Comprehensive employee training on data protection and information security.
• Incident response procedures to detect, report, and address data security breaches promptly.

While we take all reasonable steps to protect your data, no method of electronic transmission or storage is completely secure. In the unlikely event of a data breach that affects your rights and freedoms, phbet.ph will notify you and the National Privacy Commission (NPC) in accordance with the requirements of the Data Privacy Act of 2012.

09 Your Data Subject Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by phbet.ph:

To exercise any of these rights, please contact our Data Protection Officer using the details provided in Section 13. We will respond to your request within thirty (30) days. We may need to verify your identity before processing your request.

10 Children's Privacy

phbet.ph is strictly an adult gaming platform. Our services are not directed at, and we do not knowingly collect personal data from, individuals under the age of 21. The minimum age to register and use phbet.ph is 21 years, in accordance with applicable Philippine gaming regulations.

If we become aware that we have inadvertently collected personal data from a person under the age of 21, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered on our platform, please contact us immediately at the details provided in Section 13.

11 Third-Party Links

The phbet.ph platform may contain links to third-party websites or services for informational or operational purposes. This Privacy Policy applies solely to the phbet.ph platform and does not cover the privacy practices of any third-party websites or services that you may access through links on our platform.

We encourage you to review the privacy policies of any third-party websites you visit. phbet.ph is not responsible for the privacy practices, content, or security of third-party websites.

12 Updates to This Policy

phbet.ph reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data processing practices, legal requirements, or platform features. When we make material changes to this Policy, we will notify registered players by posting a prominent notice on the platform and, where appropriate, by sending an email notification to the address associated with your account.

The updated Policy will take effect on the date specified in the notice. The "Last Updated" date at the top of this page reflects the most recent revision. Your continued use of the phbet.ph platform following the effective date of any update constitutes your acceptance of the revised Policy.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your personal information.

13 Contact Us & Data Protection Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact our Data Protection Officer (DPO) or our general support team using the details below:

If you are not satisfied with our response to your privacy concern, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines, which is the supervisory authority responsible for enforcing the Data Privacy Act of 2012.